Centralized and unified communication, prioritizing customers

Customer Centric

Game-changing experiences that
customers demand

Transforming

Deliver satisfying, personalized
experiences

Impactful

Turn your customer experience from
ordinary to extraordinary.

Valuable

Spend analysys and control tools that
help build loyal customers

 
 
 

Centralized

 Enabling a centralized communication through a single solution for all billing presentment.

Unified

Seamless and coherent communication for all subscribed contracts and services.

Impactful

Reaching customers with a strong multi-channel approach, meeting expectations across web and mobile.

Preventive

Proactively identify and eliminate issues and disputes with customer-driven communication.

SEAMLESS

UX supported by Single-Sign-On, Branding customization capabilities and integrated payment features.

EMOTIONAL

Besides carefully handling touchpoints, focus on the emotional and behavioral aspects.

TRANSPARENT

Billing data that is easy to understand, automatically displayed according to each customer organization.

ENGAGING

Customers are empowered to personalize bill data presentation and with whom and how they want to share it with.

 
 
 

Keeping customers informed

Customers are notified of incoming documents being able to preview, search and download them online, along with personalized formats and structures previously agreed with the CSP.

Document notifications may be complemented or preceded by alerts based on in-cycle usage and consumption, anticipating possible issues or disputes.

Reaching your customers

 
 
 

Reaching your customers

Positive and proactive interaction

Portal interaction features between customers and CSPs allow message exchanging in order to request information or ask for support in any billing situation.


See Our Bill Communication
in Action

Get to Know the features that make the most of Bill Communication with your customer, enhancing your omnichannel strategy and approaches, contributing to an improved customer experience.

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Why Magnify Bill Communication

See Our Bill Communication

Get to Know the features that make Bill Communication a more efficient strategy by keeping your customers informed and to anticipate their problems.

EFFICIENT

Multi-channel notifications according to customer's preferences that make the bridge to valuable billing data and approval.

PREVENTIVE

Inform customers about unusual service usage or billing amounts according to previous consumption history.

TARGETED

Channel your content according to different customers, adding value to the billing experience.

INTERACTIVE

Both on the portal or directly on interactive bills, enable more effective communication tools to protect your customer satisfaction.

Discover more features

Bill Experience

Global customer journey billing experience with focus on NPS and customer retention.

Bill Intelligence

Enhancing value-added data matched with the customer's organizations.

Bill Ecosystem

Enhancing value-added data matched with the customer's organizations.

Bill Presentment

Hyper-personalization through customers self-service features.

CSP

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CSP

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CSP

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CSP

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